FSSR serves as a S3TW forum for domestic academic exchanges between researchers and establishment of academic social networks to promote understanding of and participation in service science by universities and enterprises, encourage service science research, and enhance domestic standards of service science research. FSSR began recommending submitted papers to TSSCI journals (including the Journal of Information Management, the Sun Yat-sen Management Review, and the Journal of E-Business) in 2014, making this one of the most renowned domestic service science seminars.
The themes of the Forum on Service Science Research (FSSR) over the years have reflected the evolving development trajectory of service science research and practice. The themes include:
The forum is jointly organized by the Society and host universities on a rotating basis. Participating institutions have included National Taiwan University, National Chung Hsing University, National Taipei University of Business, National Chiayi University, National Kaohsiung Normal University, National Chengchi University, National Quemoy University, National Changhua University of Education, and National Kaohsiung University of Science and Technology. In 2025, the forum was co-hosted by National Pingtung University and National Pingtung University of Science and Technology.
